We had a great time staying at the Catalonia Plaza Mayor over the New Year period. The hotel itself is comfortable, clean and is furnished to a high standard. The staff are lovely and welcoming and very helpful. The breakfast on offer is excellent and we also enjoyed the New Year’s Eve dinner which the chefs altered to allow for specific dietary requirements without any fuss. We were well looked after and would certainly stay again.
Sarah
Ocak 2025
Location was perfect - very central, with easy access to all areas of the City. Even though we were in the City, the room was well insulated from the noise and we didn’t hear anything at night - it was very comfortable and a great nights sleep. The breakfast was very well presented and a really good selection. The team were very welcoming and helpful.
Catherine
Nisan 2024
I really loved the location, everything was close to the hotel. The room itself was very clean and comfortable. The shower was amazing and they provide all the cool stuff like a shower cap, a comb, q-tips, complimentary water and etc. We really appreciated that the hotel staff let us check-in 2,5 hours earlier as we’ve arrived from Barcelona at 12pm and needed to rest and refresh (they had our room ready and the hotel wasn’t full the night before). They also stored all of our baggage the next day before our flight. Overall, we enjoyed our stay, it was great!
Курманова
Ekim 2024
- Arrival checkin was quick and easy, the reception staff ensured we could get our room earlier than official checkin - Bed and pillows were great, mattress may be too firm for some but were perfect for us - Great bathroom amenities, luxurious towels and great showers with excellent water pressure - Housekeeping were great and in the evening left a chocolate with the turndown service - Breakfast was amazing! Lots of fresh and tasty options, everything you could want was available on the buffet - LOCATION! We arrived by train into Atocha, walked easily to the hotel. Great food options surround this hotel, we loved the location!!!
Martine
Eylül 2022
We requested a quiet room, and our room on the 5th floor (European’ 4th) was very quiet. It was facing the hotel’s inner courtyard. The location is perfect. You can walk to the Cathedral, Royal Palace, Opera Theater, Plaza Mayor, San Miguel Market, Puerto del Sol, multiple restaurants, etc. The room has enough space and the bed is comfortable though slightly softer than we like. The bathroom is big. You will have enough space for your stuff. The shower is roomy. The shower handles are not underneath the shower heads (the rain head and the handheld one) so you will not get completely wet by turning a wrong handle. The hotel reception staff is fluent in English and ready to help. We arrived early and left our suitcases and backpacks until the check-in with no problems. They also will help you with suitcases. They ordered a taxi to the airport for us and taxi arrived in a few minutes.
Oleg
Mayıs 2024
The rooms were quite large and the location was perfect. We were easily able to walk to all the places we wanted to visit. The hotel breakfast was really good with a huge selection. Staff were nice and helpful.
Lauren
Aralık 2024
Perfect location located a short distance by walk to the main station, the main museums, main plazas, main food outlets everything was easy to access by foot did not need to use taxis/public transport, room was very spacious, fridge and desk provided, double balcony was also great, slippers/robes/toiletries provided. Location was so fantastic we decided to extend our stay by 4 nights on their direct website
Rida
Mart 2024
Breakfast was OK. Hotel location was good and the staff friendly and helpful. The Reina Sofia and Prado museums were very good! Excellent paintings by Picasso, Dali and Caravaggio. Diinner at Botin Restaurant was fabulous!! We also visited the Tablao Flamenco 1911 that was breathtaking!
Susanta
Haziran 2024
I am truly impressed by the exceptional service and outstanding facilities at your hotel. The location is absolutely perfect, providing easy access to local attractions while offering a peaceful retreat. The rooms are beautifully designed. Thank you for providing such a wonderful experience. Your hotel truly stands out as a premier destination. I would like to extend my heartfelt thanks to JORGE and VERONICA at your hotel. Their exceptional service and their efforts reflect the high standards of your hotel, and I am grateful for their outstanding hospitality.
Karim
Mart 2024
This location could not be better. For being on such a major street, the double doors / windows make it completely silent from outside street noise and the room is very spacious yet private. I was on the second floor and couldn't hear the noise below with the windows closed.
Natasha
Aralık 2023